Services
User Experience Research
I’ll use my analytical skills to understand what your customers and users need so you can build human-centered products and experiences that deliver real value and strong business results.
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Ideation
Prototyping
Persona Development
User Journey Mapping
Workshop Facilitation
User-Centered Design
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User Interviews
Ethnographic Field Studies
Usability Testing
Focus Groups
Diary Studies
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A/B Testing
Survey Creation & Execution
Unmoderated User Testing
Web Analytics
Card Sorting
Content Strategy
I’ll use my nearly 25 years of communications experience to attract and engage your target audience and craft a strategy that will highlight the unique value proposition of your product, service, or organization.
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Editorial Calendars
SEO Optimization
Information Architecture
Blog Posts
Whitepapers & Case Studies
Website & UX Copy
Video Scripts
Email & Newsletter Campaigns
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Brand Voice & Tone
Product Awareness
Top-of-Funnel Strategy
Internal Comms
Sales Enablement
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Media Placements
Press Releases
Agency Management
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Messaging Analysis
ROI Calculations
Content Audit / Analysis
Project & Product Management
I’ll give you on-time delivery to support your strategic priorities while ensuring cost-effective and efficient solutions that can scale to meet the evolving needs of your users and customers.
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Tasks & Timelines
Resource & Budget Allocation
SWOT Analysis
Workshop Design & Facilitation
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Risk Mitigation
Stakeholder Communication
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Executive Presentations
Stakeholder Updates
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Outcomes & Opportunities
Quality Assurance
20+ Years of Experience
It doesn’t matter how information is created, managed, distributed, or consumed, I always start with the intended audience and the needs of the end-users and stakeholders.
15+ Organizations
From global corporations to small nonprofits, and government agencies, I’ve found the best work starts with a strong connection to the people behind it, which helps us navigate obstacles as a team.